Adam Beal
Bimson Haulage
Read More
IMAGINE THIS! I put in my request and he says he'll call me once it's done and calls me no more than 30s later! Another great job from Samir 🙂
Dawn G
Tekmar Energy Ltd
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Thank you Ethan for making my Monday morning better without caffeine- efficiently sorting my email issues and changing my screensaver 😀
Andy Matthews
REC Consultancy Services
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I've worked with a number of 3rd party IT partners over the years but can honestly say that Bondgate IT go the extra mile to ensure you are happy as a customer. Not only did my request get solved in a timely manner, I received a quick courtesy call to explain when the changes would take place from and the reason for the initial IT issue. Good to learn from the experts. 🙏🏻
Amanda Jackson
Heritage Healthcare
Read More
Ethan was extremely helpful and thorough. He resolved the problem that we were encountering with ease, and he liaised with third parties to ensure the problem was resolved. He then checked in with us to test and ensure the e:mails 📨 were no longer being blocked, before closing off the open ticket that we had. Thanks Ethan.
Lyn E
Solicitors
Read More
Speedy response and sorted issue immediately. Always great customer service.
Bethany W
Charity Organisation
Read More
Adam went above and beyond to fix my problem. Really efficient and kept open communication the whole time. Couldn't recommend enough!
Sharon West
MASfab
Read More
Excellent support team, nothing ever too much. Every problem solved swiftly, efficiently, and courteously - even when I ask the daftest of questions.
Lynn Hood
Tekmar Group
Read More
Adam and Steven both assisted in moving me across to a new laptop - quick and efficient. I must also thank Ethan, he started the process, oh and Chris, he helped too 🙂
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Your business relies on technology, our customers rely on us.

Looking for an award-winning IT partner that empowers your business? Look no further than Bondgate IT. With our proven track record of excellence, unrivaled expertise, and cutting-edge technology, we craft bespoke IT strategies to propel your success.

Our solutions are meticulously designed to boost business efficiency and unleash your team’s full potential. Don’t just take our word for it – our delighted customers rave about our exceptional service.

Trust Bondgate IT to be your strategic IT partner. Together, we’ll elevate your business to new heights, driving growth and innovation every step of the way. Let’s build a brighter future together.

Your business relies on technology, our customers rely on us.

Bondgate IT values with two individuals looking at a laptop screen

Looking for an award-winning IT partner that empowers your business? Look no further than Bondgate IT. With our proven track record of excellence, unrivaled expertise, and cutting-edge technology, we craft bespoke IT strategies to propel your success.

Our solutions are meticulously designed to boost business efficiency and unleash your team’s full potential. Don’t just take our word for it – our delighted customers rave about our exceptional service.

Trust Bondgate IT to be your strategic IT partner. Together, we’ll elevate your business to new heights, driving growth and innovation every step of the way. Let’s build a brighter future together.

IT Support & Management

Welcome to Bondgate IT, your trusted technology partner since 1998. Our team of experienced IT professionals takes immense pride in delivering top-notch managed IT support services to businesses across Darlington and the wider Tees Valley region.

With our award-winning solutions and a commitment to delivering best-in-class customer service, we ensure that your business operates seamlessly with cutting-edge technology, enabling maximum productivity and growth. Partner with us today to experience the transformative impact of award-winning managed IT support on your business’s success.

IT Support & Management

Welcome to Bondgate IT, your trusted technology partner since 1998. Our team of experienced IT professionals takes immense pride in delivering top-notch managed IT support services to businesses across Darlington and the wider Tees Valley region.

With our award-winning solutions and a commitment to delivering best-in-class customer service, we ensure that your business operates seamlessly with cutting-edge technology, enabling maximum productivity and growth. Partner with us today to experience the transformative impact of award-winning managed IT support on your business’s success.

Managed IT Support
Are your IT costs unpredictable and your support provider only contacts you when something goes wrong? Our flexible proactive approach to managed IT Support will improve efficiencies and reduce costs.

Cyber Security

Is protecting your business systems and data giving you sleepless nights, unsure of how secure you really are? Our comprehensive protection on cyber security alleviates risk and puts you back in control.

Cloud Solutions

Do your systems and data need to be adaptable to allow you to work anywhere at anytime and still collaborate with your team?

Our cloud solutions promote flexible working and increase business productivity.

Communications

Are your communications scalable with your business growth plans allowing your staff to still communicate efficiently?
Our communication packages are suitable for businesses of all shape and size, and can be scaled easily.

We Do It Differently

Your business needs a strategy and budget to allow you to harness technology to your operational needs.

Discover

Understanding you
Technology is there to support your business, not the other way around. We’ll understand your business ethos, goals and strategic objectives before we even begin to talk about technology.
Understanding your technology
Every strategic plan has a starting point. Your IT Strategy’s starting point is your infrastructure as it stands today. Our experienced technical analysts will perform a full technology audit. Having a mutual understanding is key to implementing a successful strategic plan.

Scope

Identifying projects
An executive technology performance report will be provided highlighting areas of risk, efficiencies, and cost savings. We’ll work with you to understand your priorities to form the basis of your strategy.
Understanding your costs
As part of the scoping phase we will prepare estimates for each of the projects that are going to form your strategy. This is essential to help you to manage your IT budget effectively.

Document

Build your IT strategy roadmap
Having a point of reference is key to implementing a successful strategic plan. Your IT strategy will be documented with each IT project, business case, budget and order of implementation detailed to allow you to successfully understand and manage your IT strategy.
Planning your 3 year budget
Managing your IT strategy in a pro-active manner allows you to forecast your expenditure. Aligned with your technology roadmap we will help you to forecast your IT budget for the next 3 years, giving you visibility and putting you in control of your of your IT investment.

Implement

Doing the right thing at the right time
Your IT Strategy roadmap empowers you to implement the right IT project at the right time. Having awareness of your budget allows you to control costs. Working with Bondgate IT to implement projects will ensure delivery.
Discover
Understanding you
Technology is there to support your business, not the other way around. Bondgate IT will work with you to understand your business ethos, goals and strategic objectives before we even begin to talk about technology.
1
Discover
Understanding your technology
Every strategic plan has a starting point. Your IT Strategy’s starting point is your infrastructure as it stands today. Our experienced technical analysts will perform a full technology audit. Having a mutual understanding is key to implementing a successful strategic plan.
Scope
Identifying projects
An executive technology performance report will be provided highlighting areas of risk, efficiencies, and cost savings. We’ll work with you to understand your priorities to form the basis of your strategy.
2
Scope
Understanding your costs
As part of the scoping phase we will prepare estimates for each of the projects that are going to form your strategy. This is essential to help you to manage your IT budget effectively.
Document
Build your IT strategy roadmap
Having a point of reference is key to implementing a successful strategic plan. Your IT strategy will be documented with each IT project, business case, budget and order of implementation detailed to allow you to successfully understand and manage your IT strategy.
3
Document
Planning your 3-year budget
Managing your IT strategy in a pro-active manner allows you to forecast your expenditure. Aligned with your technology roadmap we will help you to forecast your IT budget for the next 3 years, giving you visibility and putting you in control of your of your IT investment.
Implement
Doing the right thing at the right time
Your IT Strategy roadmap empowers you to implement the right IT project at the right time. Having awareness of your budget allows you to control costs. Working with Bondgate IT to implement projects will ensure delivery.
4
Implement

Solutions as unique as You

We are at our best dealing with complex IT problems, new challenges or tasks that don’t have an obvious, out-of-the box solution.

If you want an IT partner that will take an active role in helping you cut costs, improve efficiency and increase profits then we should talk.

Solutions as unique as You

We are at our best dealing with complex IT problems, new challenges or tasks that don’t have an obvious, out-of-the box solution.

If you want an IT partner that will take an active role in helping you cut costs, improve efficiency and increase profits then we should talk.

Meeting room with the team from Bondgate IT discussing how to deliver world class IT Support to the North East

Contact Us

Bondgate IT Services Ltd,
Newham House,
Dudley Rd,
Darlington,
DL1 4GG

Remote Support

Click on the link below to access our customer support portal.