IT
Support &
Management

Flexible IT support and management – supporting your IT infrastructure and managing your technology investment.

Your business can rely on our support.

IT
Support &
Management

Flexible IT support and management – supporting your IT infrastructure and managing your technology investment

Your business can rely on our support.

bondgate staff member it support management

The right IT support and management will improve your efficiency and save you money​

Your business relies on technology – having an effective approach to IT support and management is critical to ensuring that your people can focus on your business. Your IT support partner should make doing business easier, not more difficult.

In an ever-changing world of increased cyber security threats and compliance demands, it is more important than ever to have strategic IT management and responsive IT support.

Acting as your own strategic IT department, we will work with you to improve your operational efficiency, reduce your costs and maximise your productivity; maximising your people, processes and business performance through technology. We’re there to remove the headache of running your own IT, allowing you to focus on your business.

Responsive IT Support

Speak directly to an engineer and get back to work quickly with unlimited helpdesk and onsite support, whenever and wherever you need it. We’ll own all of your IT problems, giving you guaranteed response times and full visibility through our 24/7 portal.

24/7 Monitoring

Our aim is to do everything that we can to allow you to focus on your business without IT problems getting in the way. We’ll monitor your critical IT infrastructure around the clock, automatically fixing issues before they stop you from working.

Focusing On Your IT Strategy

IT can help your business grow – if it is well aligned, implemented, managed, and considered a strategic enabler. Through regular business and technology meetings, we’ll work with you to create and implement a dedicated IT strategy that is aligned with the objectives and operational challenges of your business.

Cyber Security Protection

Ever-evolving cyber security attacks present a serious threat to your business. We take this threat seriously, delivering essential cyber security updates and risk assessments, providing continual advice regarding your vulnerabilities and ultimately protecting your data, your clients and your business.

IT Training For Your Team

We want you to get the most of your technology, which means getting the most out of how to use it. We do this by upskilling your team on your technology, through our knowledge sharing workshops, training sessions, documentation, videos and webinars.

Simple Pricing, Simple Budgeting

Our simple IT Support & Management pricing makes budgeting and controlling your IT support costs straightforward. As well as simple pricing, we’ll help you plan and budget for IT, helping you project and control IT costs and avoid surprise bills.
What makes Bondgate IT different?

Your business is unique, and your IT should be too. We’ll work hard to understand your business, listen to your goals and aspirations, and consider the challenges that you face; we’ll create an IT strategy together, then we’ll suggest and deliver the technology, products and services that fit you best.

If you want an IT partner who will take an active role in helping your business succeed, then we should talk

John Tinkler and Garry Brown standing to servers
Moving to us is
simple and worry free. We’ll take care of everything.

Do you want better IT Support but are concerned about switching providers?

We know that moving IT providers can be daunting, but rest assured that we have helped many businesses like yours upgrade their IT support.

Whether you are new to outsourcing your IT, or you are wanting to move from another provider, our worry free onboarding process will give you a seamless transition.

If you'd like to know more about our flexible IT Support & Management please call us on 01325 369950
Let us take care of your business

Contact Us

Bondgate IT Services Ltd,
Newham House,
Dudley Rd,
Darlington,
DL1 4GG

Remote Support

Click on the link below to access our customer support portal.